Frequently Asked Questions
About the App
What is Unshakeable AI Stylist?
Unshakeable AI Stylist is an AI-powered style and color guidance app that provides personalized recommendations to help you make more confident style and wardrobe decisions. Available on iOS and Android.
How does the AI styling work?
The app uses your profile inputs and optional image analysis to generate personalized style and color guidance. Upload a photo and our AI analyzes your skin tone, hair, and eye color to reveal your perfect personal color palette.
Do I need an account to use the app?
Yes. An account is required to save your preferences, personalization data, and subscription status.
Do I need to be tech-savvy to use the app?
Not at all. The app is designed for users of all experience levels with an intuitive interface and easy navigation.
Pricing and Subscriptions
How much does the app cost?
> Monthly Plan: $9.99/month
> Annual Plan: $99.99/year
> Both plans include a 7-day free trial for new subscribers.
What does Premium include?
> All Premium plans include:
> Basic Avatar Creation
> Full Color Analysis
> Full Avatar + Rendering
> Style Recommendations
> Outfit Planner
> Capsule Planner
> Closet Unlimited
> Light Mode and Dark Mode
> Save + Export
> Notifications
> Faster Rendering Queue
> Exclusive Avatar Themes
> Advanced Seasonal Capsule
> Annual Style Report
> Unlimited Outfits
> Access Features
> Elite-Only Sections in the UI
> Exclusive Color Psychology Micro-Guides
Is there a free trial?
Yes. All new subscribers receive a 7-day free trial. You are not charged during the trial period. If not canceled before the trial ends, your subscription automatically converts to a paid plan.
How do subscriptions work?
Subscriptions are processed through Apple App Store or Google Play Store and automatically renew unless canceled before the renewal date.
How do I cancel my subscription?
Apple App Store: Settings → Apple ID → Subscriptions → Unshakeable AI Stylist → Cancel Subscription
Google Play: Google Play → Payments and Subscriptions → Subscriptions → Unshakeable AI Stylist → Cancel
Can I unsubscribe at any time?
Yes. You can cancel at any time through your app store account settings with no long-term commitment.
How do I request a refund?
Refunds must be requested directly through the platform where you purchased:
> Apple → Apple refund request system
> Google → Google Play refund request system
Account and Data
How do I delete my account?
Visit: https://unshakeable.app/delete-account-data
Or email: support@unshakeable.app with subject line: Delete Account Request
What happens to my data after I delete my account?
All your personal data and preferences will be permanently removed from our system. We take your privacy seriously and ensure your information is not stored after deletion.
Can I recover my account after deletion?
Unfortunately once your account is deleted it cannot be recovered. We recommend backing up any important style data before proceeding.
Is there a fee to delete my account?
No. Account deletion is completely free.
Can I deactivate my account instead of deleting it?
Currently the app only supports account deletion. You can simply stop using the app if you need a break and your information will be retained until you decide to delete.
Privacy and Security
Does the app store my photos?
Images used for analysis are used only for feature functionality and are not sold. Users may request deletion at any time.
Is my personal data sold?
No. We do not sell personal data under any circumstances.
Is my personal information secure?
Yes. We implement robust security measures including encrypted connections, secure authentication, and access controls to ensure your data remains confidential.
Features
What if the recommendations do not fit my taste?
Our app learns your preferences over time. You can adjust your settings and preferences to allow the app to provide better suggestions.
Can the app help me organize my existing wardrobe?
Yes. The app includes wardrobe management features that allow you to upload photos of your clothing, helping you visualize outfits and make the most of what you already own.
How often is the trend data updated?
We continuously update our trend data to reflect the latest in style and color analysis, keeping your recommendations relevant and current.
Support
How long does support take to respond?
Most support requests receive a response within 24 to 48 business hours. Many issues are resolved faster.
How do I contact support?
Email: support@unshakeable.app
Phone: (212) 814-0679
Or visit: https://unshakeable.app/support
Contact Us
Unshakeable Technologies Inc.
224 W. 35th St. Ste 500 #2025
New York, NY 10001
United States
Email: support@unshakeable.app
Phone: (212) 814-0679